Payment Options

We accept the following payments:

Credit Cards ( Visa, MasterCard, & American Express)
Malaysian Online Banking via FPX

Important information about payment:

All cards are charged immediately upon placement of a successful order.

For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.

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Discounts and Codes

From time to time we may feature promotional coupons and discount programs. Follow these simple steps to redeem a promotion or discount code:

  1. On the Payment page in Checkout, enter the code in the box next to "Discount Codes." Codes are case sensitive.
  2. Click "Apply".

If your discount qualifies, it will be displayed in the payment summary.

General Terms & Conditions for Promotional Discounts and Codes

  1. These offers may be for a limited time only and all discounted items will be returned to their original price once the promotion is over. Promotional prices are only applicable during the promotional period.
  2. Items bought during the promotional period are only eligible for return or refund based on our Return policy.
  3. Items bought before the promotional period will not be refunded the difference during the promotional period.
  4. There may be additional Terms and Conditions for each promotion discount or code. Please review these before making purchases.


PayPal is an alternate method for purchasing your order on www.tumi.my. It enables any individual or business with an email address to securely send payments online. With a PayPal account, you can choose to pay with your credit card, debit card, bank account, or PayPal account balance for any purchase you make. Your credit card and bank numbers are never seen by the seller or merchant. Plus, you're 100% protected against unauthorized payments sent from your account.

PayPal Conditions

  1. If you select PayPal as your payment option, you will continue through the standard checkout process then automatically proceed to paypal.com to complete your payment.
  2. Once you have been redirected to paypal.com, you will have 25 minutes to complete the payment before your order is dropped.
  3. If PayPal is used for payment, all returned products must be sent by mail, not brought to physical stores.

For more information, visit the PayPal Help Center.
Sign up for PayPal now.


PayPal FAQ

  1. How does PayPal work?
  2. How Do I Create a PayPal Account?
  3. How secure is PayPal?
  4. How Do I Contact PayPal Customer Service?

How does PayPal work?
PayPal is used to securely send payments over the internet. You can choose to pay from your PayPal account balance, a credit card, debit card, or bank account. To make a PayPal purchase, select PayPal during checkout on the www.tumi.my website and choose your method of payment. Your funds are transferred immediately and securely.
Sign up for PayPal now

How Do I Create a PayPal Account?
To get started, simply fill out the PayPal registration with your desired account type, country of residence, home address, and login information.
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How secure is PayPal?
PayPal is highly secure and committed to protecting the privacy of its users. Its industry-leading fraud prevention team is constantly developing state-of-the-art technology to keep your money and information safe. When you use PayPal to send money, recipients never see your bank account or credit card numbers.
Sign up for PayPal now

How Do I Contact PayPal Customer Service?
For the fastest response, you may access the user-friendly Help Center. Developed by the PayPal Customer Service team, this Help Center contains a comprehensive information database. Simply type a question into the search box to receive a complete answer.

If you do not find the information you need in the Help Center, PayPal Customer Service representatives are available to assist you. Send an email for a prompt response or contact PayPal directly by phone:

Customer Service: 1800-817-741 (telephone number)
4:00 AM PDT to 10:00 PM PDT Monday through Friday
6:00 AM PDT to 8:00 PM PDT on Saturday and Sunday

Sign up for PayPal now


Our local online banking service is provided by FPX in Malaysia. It is an Internet Payment Switching Gateway through credit card, internet banking (or e-debit) & electronic wallet (e-wallet). FPX offers secure and easy payment from 18 banks:

  • Affin Bank & Affin Islamic
  • Alliance Bank & Alliance Islamic Bank
  • AmBank & AmBank Islamic
  • Bank Islam
  • Bank Muamalat
  • Bank Rakyat
  • BSN
  • CIMB Bank & CIMB Islamic
  • Deutsche Bank
  • Hong Leong Bank & Hong Leong Islamic Bank
  • HSBC & HSBC Amanah
  • Kuwait Finance House
  • Maybank & Maybank Islamic
  • OCBC Bank & OCBC Al-Amin
  • Public Bank & Public Islamic Bank
  • RHB Bank & RHB Islamic Bank
  • Standard Chartered & Standard Chartered Saddiq
  • UOB

Here are 3 easy step to use FPX on our website:

  1. Choose FPX upon checkout at FPX participating merchant’s website. Select your bank from the list of the FPX participating banks.
  2. Enter your email address to receive notification on payment confirmation and click on the “Agree and Continue” button to agree with FPX Terms & Conditions and to proceed.
  3. Enter your internet banking security credentials (e.g. user name, password and OTP/TAC code) and confirm your payment. Keep your confirmation receipt