Campaign Terms & Conditions


Complimentary Gift Boxing Service

Terms and Conditions:

  1. In order to enjoy the complimentary gift boxing service during the holiday period, customers who purchase any TUMI product online, please write to our customer service representative via the following email: [email protected] with order ID.
  2. The complimentary gift boxing service is subject to availability to product sizes, and on a first-come, first-served basis, while stocks last.
  3. This service is not applicable to and will not be honoured by TUMI outlet stores, department stores or specialty stores. Offer is not valid outside of Malaysia.
  4. We reserve the right to change, amend or delete any terms or conditions without prior notice and has the right, in its sole discretion, to limit or restrict the quantity of items purchased.


Delayed Deliveries During Holiday Season

Terms and Conditions:

  1. Please be informed that there may be delivery delay in the arrival of your orders during this holiday season from 17th December 2019 to 2nd January 2020. Please expect an increase of delivery time of 4 - 6 business days.
  2. If you wish to receive your holiday orders before the holidays, please place your online orders by 17th December 2019 to ensure holiday delivery.
  3. Here's wishing you a Happy Holiday and Happy New Year!